Ah, parcels!! Can’t wait for them to arrive! It’s like getting a present every time the postman rings the bell. Here are some details about what happens once you have placed your order.
Delivery Times
We will pack and send your parcel as soon as possible. Unfortunately shipping times are out of our control. Once your order has left us Australia Post or international carriers are in charge! So go, Postie, GO!! Due to the global pandemic international shipping has been delayed and parcels might take longer to reach their new homes. While you wait you can stalk your parcel by using the tracking information sent to you via email.
Pre-Orders
Please be aware that if you have placed an order with ‘Pre-order’ in the title, it will be sent once the item is available. If you have ordered any additional items with your pre-order your order will be sent only once all products are available. If you require an in-stock item earlier we recommend placing a separate order. Should any production occur we will let you know as soon as we receive such information.
Addresses
It is your responsibility to check your postal address at the time of the order. Re-directing parcels will occur at the customer’s expense.
Shipping within Australia
All parcels are sent via Australia Post at the flat rate of $10. Should you require express shipping additional fees will apply.
Shipping Internationally
All parcels are sent via Australia Post. Cost of shipping is applied at checkout.
International Orders + Duties/Taxes
Duties & taxes may be payable when your order arrives into your country. We recommend checking with your local customs office to determine whether your order might incur any additional charges upon entry into your country before placing your order as we can not take responsibility of any additional charges occured once your parcel leaves our warehouse.
Information on this website is subject to change without notice. By using and purchasing from our website, you accept and agree to our policies and privacy details as listed here.